Reviews

Danny was amazing at giving me a very personalized Hammam spa. She has experience and strength and is very friendly. Thank you 😊 new skin for the new year!

I started going to Gisoo for hair colouring and was very pleased every time I went. Omer is a wonderful hairdresser, a true professional. You can entrust your hair to him with complete peace of mind! Today I went for a haircut for the first time and Omer did a fantastic job again. Many thanks to him and the whole team!!

The best back massage by Dany

The lady who person my hammam was amazing. She was incredible. I feel so refreshed, definitely coming back

I’ve been getting my hair done by Raha for a while now, and she’s truly exceptional. She listens carefully, gives honest advice, and her work is always flawless — whether it’s colouring, cutting or styling. One of the best stylists I’ve ever met!

I booked this hammam treatment a while ago, Danny was amazing the place is amazing, Definitely will book again to feel relaxed and rejuvenated.

Had a half head of highlights with Raha today who was lovely and did an amazing job! Very happy with the results :)

Leaving my second terrible review. I deleted the first review because they contacted me and gave me a free treatment to delete the bad review. But they can’t sort out their booking system so I travelled for an hour for the appt - no doctor to give treatment. Off sick. Apparently everyone on the list was called yesterday to cancel today’s appt. I wasn’t. No voicemail or missed call. They can’t get the basics right. Massive time wasters.

Raha did a wonderful job with my Balayage. She went above and beyond to make sure I was happy. Thank you!

I had a blowdry with Raha and it was amazing I loved my hair she is amazing, I always have my brows done with Zarrin joon and she is the best ❤️

Amazing place! Had an Hammam booked for myself and my partner and from start to finish, the whole experience was fantastic! Danny, the fabulous member of staff that done our Hammam, made our experience that extra bit special! She was funny and enthusiastic but also made us very content and relaxed during the spa…. I would defiantly go back just to be treated by Danny again! She made our day!! Highly recommend the Hammam. The salon, lovely ladies!! Great place…

My husband and I had a Hammam/ Turkish bath. We both loved it, you are treated with respect and a personal touch. Thank you Danni for your service, your made use both feel relaxed and special 💞💞👍

I had such a beautiful experience at this Hammam. I’m still glowing! From start to finish, everything was relaxing, clean, and so thoughtfully done. But what made it extra special was Dani, the lady who did my hammam. She was amazing. Her energy was so positive and grounding. I felt completely safe, cared for, and recharged by the end. Dani brought such intention and warmth to every step of the treatment. She somehow made it both invigorating and deeply relaxing at the same time. I left feeling lighter, cleaner (inside and out!), and so at peace. I’ll definitely be coming back and asking for Dani again! Highly, highly recommend.

I love this place ! Very friendly people, Raha has done amazing job with cutting my hair, very patient and taking care of tge details, would definitely go back ! Claudia was also very friendly and welcoming. Made me comfortable and happy during the whole process.

WARNING For Asian hair type. The salon has little to no understanding of Asian hair or at least South east Asian hair. Kamilia, the person who wash and cut my hair (can't bring myself to call the hair stylist because I wholeheartedly believes that they are not even professionally trained. Even though they claimed that the person have 5 years of experiences). They claimed that my hair was greasy in the midst of washing my hair when in fact I just have the typical glossy, shiny Asian hair. I asked for a bob cut and after sitting in the chair for 2 hours ( no exaggeration), my hair was not even cut straight and my fringe looked like the impulsive cut that you do in the middle of the night to add a little flair. Only to regret it instantly. The cut was so bad it was laughable. If it wasn't my hair. It was so bad that the receptionist had to stepped in and explained to them; what should already be understood. I got up and sat back down on that chair 3 times until I have had enough. In addition to all of this, the lady scalded my scalp with the hairdryer and the most painful hair thinning process I have experienced in my life. I have thick hair so I have to have my hair thined every time I get my hair cut and this is the most painful one I had in my entire life. Finally, the salon refused a refund. The manager aggressively implied that this needs to be done through Treatwell, as I've booked the service through the app. However, after speaking with Treatwell, they said this needed to be handled by the salon. Through it all, after voicing my complaint through my tears. You can't blame me. I am an hour away from home and I have something to do later. I was distraught with the fact I have to be outside with the awful haircut. And with my graduation in 2 days. The manager said I wish this is the only bad thing in your life. Implied this is not a big deal. Completely dismissing my feeling of the whole ordeal. They did however offer to fix it for me. THE NEXT DAY. Imagine having to go out again with the haircut just put me in a anxious spiral. I was so anxious that I can't even bring myself to photograph the evidence. Finally, I went to get my hair fixed elsewhere as the trust was gone. EDIT I've received my refund from Gisoo. The salon contacted me directly after a couple of days after this review. The management was very fair with their response. Thank you, Gisoo.

Zarin is a very experienced beautician, able to advise middle age woman like me but also young teenagers waxing for the first time. She uses special care and i would highly recommend her. This time we also had a hair cut with Omar who we found very good, and courteous. We recommend him. There were new receptionists greeting us and they were lovely, all smiles and helpful . Overall a very positive experience and fairly priced.

This hair salon is absolutely amazing! They gave my hair such a great treatment and cut that I felt completely transformed. I truly felt like a new person. Ömer did my hair—he was both incredibly professional and attentive. His hands are truly magic! I wholeheartedly recommend this place to everyone.

Amazing Swedish massage a gift for my birthday- best present and wonderful experience definitely coming back again!!

I was lucky to enough to experience the Turkish Hammam at this beautiful spa. Not only was the service so cleansing and lovely, but we were served cold fresh fruits throughout our experience! This has to be the most unique and luxurious spa experience yet, a must try!!

Great experience with Dr Massoumi at the Gisoo salon! I got PRP treatment, filler, and Botox. He did an amazing job thoroughly explaining everything to me, and even had a special machine on top of the numbing process to really ease the process. Completely unpainful with beautiful results!