Thank you for the 5-star rating. We really appreciate you taking the time to support Tower Bridge Hospital.
Reviews
4.7 · 305 reviews
chihatiGoogle Reply from the clinicMaureenPabau The people are very professional and the environment very clean and i was made comfortable during PRP session. I recommend 💯
MohammedPabau My first PRP treatment with Gamze Guler was a great experience. She was professional, friendly, and made me feel completely at ease. Highly recommend her!
MohammedPabau Excellent PRP treatment with Gamze Guler. She was professional, friendly, and made me feel completely at ease. Highly recommend her—thank you, Gamze!
AlexandarPabau Dr Kurti is a wonderful compassionate doctor , very caring Thank you 🙏 for all your help and support.
HammadPabau Staff are very professional. Done my hair PRP Recommend this place . Thanks
GholamPabau Nice staffs , clean clinic.
BeyzaPabau SaraGoogle Started well but let down by poor service and missing tests I visited My Wellbeing Clinic in Whitechapel for a Well Women full blood test package. The initial experience was positive — the service was quick, the receptionist was friendly, and the doctor was approachable and professional. However, things quickly went downhill. When I received my results, I noticed that several tests were missing, including Vitamin D, B12 and others that should have been included in the full package I paid for. When I raised this with the female doctor over the phone, she confirmed that the full tests had not been carried out — which was deeply disappointing given the cost involved. I submitted a formal complaint and, shortly after, received what appeared to be additional results via WhatsApp. However, I have serious concerns about the authenticity of those results, as I had no way of verifying whether they were genuine or simply sent to pacify me. I was then asked to attend the clinic again, only to be told by another doctor that the missing tests were still not completed. He assured me that the manager would investigate and contact me by Monday. No one has been in touch. I paid nearly £500 for the blood tests and an additional £140 for the consultation — a total of approximately £640+ — and I have not received what I paid for. This is unacceptable. I would strongly advise others to verify that all tests have been completed before leaving the clinic and to request a full breakdown of what is included before paying.
Reply from the clinicThank you for taking the time to explain your concerns in detail. We are very sorry that the service and follow-up you experienced left you feeling disappointed, particularly around the completeness of testing, communication of results and subsequent contact. These are matters we take seriously. Because this relates to confidential healthcare information, it would not be appropriate for us to discuss the specifics publicly. We would very much like the opportunity to review the full chronology with you and ensure any outstanding concerns are addressed properly. Please contact our management team at [email protected]. We are continually reviewing our processes and strive to provide a safe, transparent and high-quality service for every patient.
ricaGoogle Dr. Arjola did my PRP treatment and was gentle, professional, and amazing. She made the whole experience comfortable and reassuring. Highly recommended!
Reply from the clinicThank you, Rica. We’re really pleased you felt comfortable and reassured with Dr Arjola. We’ll make sure she sees your kind feedback.
AnikaGoogle I visited the clinic to obtain some important medical documentation, and during my visit I had the opportunity to meet Dr. Haydar. He was exceptionally helpful, professional, and understanding throughout the entire process. His knowledge and expertise were evident in the way he carefully handled my case and took the time to address my concerns. I truly appreciated his compassionate approach and dedication to providing excellent patient care. I would highly recommend Dr. Haydar to anyone seeking a knowledgeable and supportive healthcare professional.
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
CarolynaGoogle I loved their work, very professional and very detail-oriented!
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
AndrewPabau RossGoogle Felt very welcome from the start of the procedure from the nurse, also the both doctors made it comfortable for me and felt relaxed having the transplant done they were awesome throughout the surgery I would definitely recommend this clinic, thanks guys Ross from Wales
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
EcrinPabau I had an excellent experience at this private clinic. From the moment I arrived, the staff were welcoming, professional, and very attentive. The clinic itself was spotless, modern, and well organised, which immediately made me feel comfortable and reassured. Doctor Haydar Bolat took the time to listen carefully to my concerns, explained everything clearly, and provided thorough and compassionate care. I never felt rushed during the appointment, and the level of attention and professionalism was outstanding. The booking process was smooth, waiting times were minimal, and the overall service exceeded my expectations. I would highly recommend this clinic to anyone looking for high-quality private healthcare and excellent patient care.
SerapGoogle I had an excellent experience at this private clinic. From the moment I arrived, the staff were welcoming, professional, and very attentive. The clinic itself was spotless, modern, and well organised, which immediately made me feel comfortable and reassured. Dr Haydar Bolat took the time to listen carefully to my concerns, explained everything clearly, and provided thorough and compassionate care. I never felt rushed during the appointment, and the level of attention and professionalism was outstanding. The booking process was smooth, waiting times were minimal, and the overall service exceeded my expectations. I would highly recommend this clinic to anyone looking for high-quality private healthcare and excellent patient care.
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
BaberPabau MartinaChristineGoogle Very quick and accommodating.
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
moyinoluwaGoogle Great experience with the team and great follow up call with Dr Arjola
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.
MartinGoogle Very enjoyable experience and the staff were excellent 👏 👍
Reply from the clinicThank you for your 5-star review and for sharing such positive feedback about the team and the care you received. We really appreciate your recommendation and your support of Tower Bridge Hospital.