I am very happy with the service I have received. Every one was very professional. Very clean and friendly environment. I wish I had known about this private hospital when my wife was looking for help.
Reviews
4.7 · 305 reviews
AmjadPabau BurcinGoogle Overall, I found the hospital to be very successful and I was extremely satisfied with the service I received. Dr. Haydar Bolat and clinical dermatologist Dr. Elena Koleva are incredibly successful, expert, and trustworthy physicians in their fields. I thank them very much for their attention, care, and correct guidance. Not only the doctors, but also the hospital staff were very attentive, friendly, and helpful from the moment I entered until I left. The cleanliness and order of the hospital environment doubled my satisfaction. I sincerely thank the entire team for providing me with such a comfortable and professional experience during my health process. I definitely recommend it to everyone. Stay healthy.
Reply from the clinicThank you so much for your thoughtful review. We are delighted that you felt well cared for by Dr Haydar Bolat, Dr Elena Koleva and the wider team, and that you found the hospital welcoming, clean and well organised. Your kind words mean a great deal to us. We are continually working to raise our standards and provide the best possible experience for every patient. Thank you for trusting Tower Bridge Hospital with your care.
diegoGoogle I recommend this clinic, as the staff and the doctor are exceptionally kind, professional, and knowledgeable, consistently providing high-quality care and personalised attention to each patient.
Reply from the clinicThank you, Diego. It means a lot to hear that you found the team both professional and kind, and that you felt you received personal attention rather than a rushed appointment. We really appreciate your recommendation.
DariusPabau Lovely staff,helpful and super kind! Thank you so much
HarpinderpalPabau Worthwhile travelling from West London to East. Although the staff had short notice they still accommodated me in-between my PRP treatment. Staff moved their schedules around and I saw Doctor Arjola Kurti who very kindly moved her schedule and with her help I was able to put a long term strategy in place to which I am very grateful!
AravindhanPabau EmmaGoogle A very comprehensive service and helpful. Thanks for a great experience and for your wonderful communication throughout the booking and the appointment process.
Reply from the clinicThank you, Emma. We’re really pleased that the communication was helpful from booking right through to the appointment. Making the whole process clear and straightforward is exactly what we aim for.
RichardPabau Fantastic experience, the team are just great. I had my PRP treatment and it was carried out perfectly. Tower bridge Hospital are very professional and really kind throughout.
CharlottePabau PaulGoogle Reply from the clinicThank you for the 5-star rating. We really appreciate you taking the time to support Tower Bridge Hospital.
BesianaPabau KaterinaGoogle Reply from the clinicThank you for the 5-star rating. We really appreciate you taking the time to support Tower Bridge Hospital.
ChristopherPabau Very clean, professional and explained the whole process clearly. I would definitely recommend and will be a returning customer.
NinaPabau Filiz was very polite and professional. Everything went perfect .She checked on me frequently during the procedure and was caring and considerate. She is an excellent example for professional ethics.
PaulPabau Filiz was communicative and the injections were pain free highly recommend.
RobertPabau JamelPabau Great service very professional
DarrellPabau RasnaGoogle ⭐⭐⭐⭐⭐ I had a very positive experience with the doctors and the overall service. The doctors were professional, knowledgeable, caring, and took the time to listen and explain everything clearly. The staff were friendly, helpful, and respectful throughout my visit. The service was excellent, and I felt well looked after from start to finish. I truly appreciate the care and attention provided by the entire team. Highly recommended!
Reply from the clinicThank you, Rasna, for such a thoughtful review. We’re especially glad you felt listened to and that things were explained clearly rather than rushed. I’ll pass your comments on to the wider team — they’ll really appreciate them.
YGoogle Reply from the clinicWe are sorry to see that your experience resulted in a one-star rating. As no details were included, we do not have enough information to understand what went wrong and we would not want to make assumptions publicly. We take all feedback seriously and would be grateful if you could contact us at [email protected] so our management team can review your concerns properly. We are continually working to improve and strive to provide the highest standard of care and service.