Nikolas
Rated 2 out of 5GoogleI read the reviews and thought great , I can go and get my balyage here however I left the salon hating how the coulour came out and how over bleached and over blender it came out I despite showing a picture of what I wanted and the colour the hairdresser decided to go for a complete different version I was so sad that the amount of money I wasted and was expecting something good from this place . Even when I told the woman this is not like the imagine she disagreed and gaslighted me into thinking it’s nice . They only care about the money and not there to make you happy
Dear Nikolas,<br><br>Thank you for your feedback, and we are truly sorry to hear that your experience didn’t meet your expectations. We always strive to provide our clients with the best service, and it’s concerning to hear that we missed the mark during your visit.<br><br>We take your comments seriously and want to make it right. If you're open to it, we’d love to have a follow-up consultation to address your concerns and work towards a solution. Please feel free to contact us directly so we can discuss how we can make this right and ensure you’re completely satisfied with your hair.<br><br>Your satisfaction is important to us, and we hope to have the opportunity to restore your confidence in our services.<br><br>Warm regards,<br>The Gisoo Team