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I had a wonderful hammam experience with Gisoo. I was welcomed by friendly staff and treated well the whole time. The spa is located downstairs and once you get down there you are immediately transported to a beautifully decorated and serene Turkish/eastern spa setting. There is a private small room with ensuite facilities and lockers to get yourself comfortable. The place was well maintained, the hammam was incredible and really helped to destress and relax. My skin felt nourished after and the products used were natural and good quality which is great for sensitive skin like mine. The therapist was sweet, knowledgable and amazing at her job. I loved it.