beatrice
Rated 1 out of 5GoogleI had a very bad experience at this clinic and I believe the reviews on Google are not genuine as on other websites this clinic has bad reviews. Anyway, I booked a full health check-up which was done very quickly and I did not get the results for all the test I did. A doctor (not sure if he is a doctor) called me saying that everything was fine without exploring any details but he advised me to lose weight (3/4 kg) as my cholesterol is a bit high 😅 He has never seen me and he does not know how I look, so he does not not that I am training 3/4 times a week and I have built muscles. I am 1.68 and I weight 60/61kg. I advised these kind of doctors to be careful with the words they use. Also I spent my money to get specific tests which they did not do or I did not get the results. My advice is choosing another clinic where you can be supported better than this.
Thank you for sharing your concerns. We are sorry that the health check and follow-up left you feeling unsupported, particularly in relation to the completeness of results and how health advice was communicated. We agree that medical information should be explained carefully, respectfully and in appropriate context. Because this review refers to personal health information, we do not think it would be right to discuss or interpret individual results publicly. If you would like us to review whether any reports or follow-up remain outstanding, please contact our management team at [email protected]. We are continually improving our health-check pathways and communication and appreciate your feedback.