Can't praise the professionalism and level of service any higher. Whilst I have no problems with needles, I would highly recommend attending here to anyone that does. Lovely environment and such a lovely team.
Reviews
5.0 · 21 reviews
GaryPabau RobertaPabau Great experience. The office was very clean and comfortable. The staff were clearly skilled, the blood draw was easy and quick. Will definitely be choosing this clinic from now on.
Reply from the clinicThank you so much! It’s lovely to hear you felt comfortable and that your blood draw was quick and easy. Knowing you’d choose us again means a lot to us. We look forward to welcoming you back 😊 Pav
EleanorPabau This is my third appointment with Pav, always feel very relaxed and welcome.
Reply from the clinicThank you so much for coming back to see me! It’s always lovely to see you, and I’m so pleased you feel relaxed and welcome 😊 Pav
EleanorPabau Pav was super lovely, remembered what we had talked about from my first appointment - made me feel relaxed straight away.
Reply from the clinicThank you so much for coming back to see me! It’s always lovely to see you, and I’m so pleased you feel relaxed and welcome 😊 Pav
EleanorPabau Super welcoming. The process was explained clearly and the staff were absolutely lovely.
Reply from the clinicThank you so much for coming back to see me! It’s always lovely to see you, and I’m so pleased you feel relaxed and welcome 😊 Pav
JackPabau Excellent experience
Reply from the clinicThank you so much! I’m really pleased you had such a positive experience 😊 Pav
MiaPabau Phenomenal Service from Pav. I needed an urgent quick result blood test and she arranged it all with courier to ensure everything was received and ready. She was so kind and supportive, couldn’t recommend her enough.
Reply from the clinicOh, what a lovely review to read! Thank you so much. It was an absolute pleasure to help you, and I’m so glad you felt comfortable and looked after. Your kind words mean more than you know. Take care of yourself, Pav :)
RobertPabau This is an amazing service for people who are anxious or phobic of blood tests. From the initial phone call where Pav was so easy to talk to. Pav recommended giving plenty of detail in the registration form. Pav acted on all of these - everything from not using small talk, to playing specific music loudly on the speakers. The test was done in record time with no bruising. It made a difficult experience manageable. This is a really unique and valuable service.
Reply from the clinicThis means so much to me, thank you. I’m so glad that listening to what you needed and getting those little details right helped make something difficult feel manageable. Thank you for trusting me and for sharing such a thoughtful review 😊 Pav
JackPabau Everything is seamless and painless, from booking, to parking, to communication, to the blood draw itself...flawless . Thank you
Reply from the clinicThank you so much, Jack! What a lovely review. 😊 We're so pleased to hear that everything went smoothly, from booking right through to your blood test. It really means a lot to know we've got those little details right. Thank you for taking the time to share your experience!
ReshaPabau Pav is amazing. Blood test was done quickly and smoothly Thank you
Reply from the clinicThank you so much for your lovely feedback! I'm so pleased you had a smooth and positive experience. It was a pleasure looking after you! 💙
HariPabau Highly professional phlebotomist .. I didnt feel a thing and the blood draw was very smoothly do e.. usually my wife is a bit tensed about blood draw and needles but Pav made her very comfortable and made it look so easy .. she is a very friendly and kind person and I would highly recommend Pav & The phlebotomist at Swindon to my friends and family.. thank you very much
Reply from the clinicThank you so much for your lovely review and recommendation! It was a pleasure meeting you both, and I'm so pleased I could help your wife feel comfortable and at ease. We really appreciate your kind words and hope to see you both again! 💙
JasonPabau Fantastic service, used the phlebotomist home visit twice now. They arrive on time, are very friendly and professional, and they’re super quick and efficient. I’ll continue to use the service, I’m very impressed.
Reply from the clinicThank you so much for your lovely review! We're delighted to hear you've had such a positive experience with our home visit service. It means a lot that you've chosen to use us again, and we look forward to seeing you next time! 💙
SamanthaPabau I’m not particularly nervous with blood tests however after a bad experience and struggling to get an NHS appointment, I reached out to The Phlebotomist. Pav was very responsive, friendly and supportive to my queries. I felt confident booking an appointment with her. From entering the room to leaving, I can honestly say I have never been so relaxed during a blood test. I wanted to stay in the chair afterwards for a nap instead of returning to work! Thanks for making me feel so comfortable and at ease. No marks or bruises!! x
Reply from the clinicThank you so much for such a lovely review! I'm so pleased we could turn your previous experience into a much more positive one. Making people feel comfortable, relaxed and genuinely cared for is exactly what we're all about. And I absolutely love that you were relaxed enough to fancy a nap afterwards! 😂 You're more than welcome back anytime, although I can't promise we'll let you sleep in the chair! Thank you again for trusting us with your care. It really does mean a lot! 💙 Pav
RyanPabau Pav at The Phlebotomist Swindon is amazing. Great to talk to and good customer service.
Reply from the clinicThank you so much for your lovely review! 💙 We do love a good chat here at The Phlebotomist! 😂 It's wonderful to hear you had such a positive experience. Thank you for choosing us and taking the time to share your feedback. It really means a lot! Pav
StephenPabau Brilliant was made to feel so welcome, lovely environment and Brilliant customer service, would recommend to anyone and will definitely use again.
Reply from the clinicThank you so much for your wonderful review! 💙 We're so pleased you felt welcomed and comfortable during your visit. We've worked hard to create a lovely, relaxed environment, so it's really nice to hear that it makes a difference. Thank you for recommending us, and we look forward to welcoming you back! 😊 Pav
SarahPabau Cheryl was brilliant, friendly, reassuring and professional and made for a pleasant experience. Lovely clinic easy to access appointments online and access the clinic for the appointment. Highly recommend.
Reply from the clinicThank you so much for your lovely review! 💙 We're delighted you had such a positive experience and found everything so easy, from booking your appointment to visiting the clinic. Sheryl will be thrilled to hear your kind words! Thank you for recommending us, it really does mean a lot! 😊 Pav
RebeccaPabau Friendly & caring staff. For someone who avoids blood tests at all costs..I did not even feel the needle go in…will be returning for all my blood tests in the future.
Reply from the clinicThank you so much for your lovely review! 💙 We know blood tests aren't everyone's favourite thing, so hearing that you felt comfortable and barely noticed the needle is wonderful! 😊 We're so pleased we could make the experience a positive one for you. Thank you for putting your trust in us, and we look forward to welcoming you back whenever you need us! Pav
PokdeepPabau simple, quick, and painless
Reply from the clinicShort, sweet and exactly what we love to hear! 💙 Thank you for taking the time to leave us a review. We're so pleased you had a great experience with us! 😊 Pav
IslaPabau I had an excellent experience booking a private blood test with Pav. She explained all the options clearly, which made it easy to choose the right test for me. I’ve had difficulties with blood tests in the past, but Pav found my vein first time and it was completely painless - by far the smoothest test I’ve ever had. The whole process was calm, professional, and Pav was very reassuring. I felt confident everything had been handled to a really high standard and wouldn’t use anyone else now. Even better that she came to my home. Highly recommended!
Reply from the clinicWhat a wonderful review, thank you so much! 💙 I'm so pleased we could make the whole experience easy and comfortable for you, especially knowing you've had difficulties with blood tests in the past. It's lovely to hear that having your appointment at home made things even better! Thank you for putting your trust in us and for such a lovely recommendation. It really does mean the world, and we're always here whenever you need us! 😊 Pav
LawrencePabau Friendly, efficient and professional service. I am quite nervous about needles generally, but Pav put me at ease from the very start. The whole process was quick and painless. I would highly recommend this service to anyone who can't get to hospital appointments easily or who simply prefers to be tested at home. Mr Collier, Swindon
Reply from the clinicThank you so much for your wonderful review, Mr Collier! 💙 It was an absolute pleasure meeting you, and I'm so pleased I could help you feel relaxed and comfortable, especially knowing you're not a fan of needles! Our home visit service is all about making blood tests easier and more convenient, so it's lovely to hear that it made a difference for you. Thank you again for your kind words and recommendation. It really means a lot! 😊 Pav